00Services
Process automation removes the manual work your margin is leaking into.
Some of the most expensive hours in an operation produce nothing new: re-typing the same job into three systems, reconciling spreadsheets that disagree, chasing status, assembling reports after the fact. Aptixx finds where those hours go and builds the software that does that work instead.
01Where cost hides
Cost hides in the work between your systems.
The bleed rarely shows up as a line item. It shows up as payroll spent moving information that software should move. Five patterns account for most of it:
- 01The same job is typed into the quoting tool, the operations sheet, and the invoice — three chances for the numbers to disagree.
- 02Month-end goes to making spreadsheets agree with each other instead of reading what they say.
- 03Managers and customers get status by interrupting the one person who knows.
- 04Reports, certificates, and submissions are assembled by hand from records that already exist somewhere.
- 05A workbook only its author can safely change sits in the middle of the operation.
One delivered example of the scale involved: a marine surveying firm on the BC coast ran its certificate workflow on roughly 20 years of accumulated Excel — until the workflow became software the survey team runs.
02What Aptixx automates
Time comes back in four places, and they compound.
Most automation builds land in one of these four, or a pair of them working together. Each replaces a person doing transfer work with a system doing it — so the person can do the work only a person can do.
Document & report generation
The certificate, report, or submission generated straight from the operational record. The marine survey platform issues branded, signed PDF certificates and daily production reports from the same records the calculation used.
→ The report exists the moment the work does
System-to-system flow
Data entered once and carried everywhere it is needed — quoting, operations, accounting — through integrations tested during discovery rather than assumed.
→ Re-typing ends, and so do the disagreements
Scheduled monitoring & alerts
Conditions watched by the system on a schedule. Trazo OS runs a sensor telemetry and alarm pipeline on 11 scheduled jobs, with readings polled and alarms evaluated every minute.
→ The system watches so nobody has to
Calculation & decision support
The spreadsheet math that runs the business, rebuilt as reviewable software with locked inputs and what-if scenarios compared side by side — so the annual planning workbook becomes a model anyone on the team can re-run.
→ Decisions re-run in minutes, not rebuilt from memory
03How the bleed gets found
The audit puts a number on the bleed before anything is built.
Automating the wrong step is how automation gets a bad name. The cost-bleed audit sprint maps where the hours actually go before any build is proposed.
The sprint follows the work, not the org chart: where information is entered more than once, where it waits, where it is reconciled, and where it is reconstructed for a report. Each manual step comes back with what it costs your operation in your numbers, what automating it would involve, and which systems it touches. Some steps will not be worth automating — the audit says so, and that finding is part of what you paid for.
From there the path is the standard one: a scoped build with the sprint fee credited, and an optional month-to-month retainer after handoff for support, monitoring, and the next automation worth building.
See the cost-bleed audit sprint →
Fixed fee, agreed in writing before the audit starts. The bleed map and automation plan are yours to keep, whoever builds from them.
04Proof
Evidence from operations that stopped doing transfer work.
Where the manual work sits inside a larger operational gap — intake, approvals, evidence — the answer is usually a full operational system rather than a single automation. The fit call is where that distinction gets made.
Next step
Bring the process that eats the most hours.
Twenty minutes on where the hours go: which of them software can absorb, what finding out would cost, and a straight read on fit either way.